DCS Managed Services

Keep the controlled environment controlled.

DCS Managed Services operates the data-resident workplace and private AI environment after implementation, covering support, monitoring, patching, backup, access administration, cost governance, evidence reporting, AI governance, export readiness, and continuous improvement.

Why it matters

Ownership without trusted operations is not control.

Open-source and data-resident platforms can reduce dependency and improve cost leverage, but customers still need disciplined operations. DCS keeps the platform healthy, auditable, recoverable, export-ready, cost-visible, and aligned with the customer's policies.

Service model

Managed services for workplace and private AI.

The model covers OpenDesk-based collaboration, identity integration, storage, backup, monitoring, support, private AI, RAG indexing, audit logging, cost reporting, and evidence reporting across the managed environment.

Managed services methodology

Monitor, support, secure, protect, govern, and improve.

DCS Managed Services keeps the implemented environment reliable, governed, recoverable, export-ready, and prepared for controlled expansion through a repeatable operating methodology.

DCS Managed Services methodology showing Monitor, Support, Secure, Protect, Govern, and Improve around a secure private AI control plane.

Managed domains

Operations, governance, and private AI under one service model.

Service desk and user support Monitoring, incidents, capacity, and availability Patch, upgrade, and vulnerability management Identity, MFA, roles, access changes, and admin review Backup, restore, disaster recovery, and export testing License, capacity, storage, and AI usage reporting Audit logging, evidence collection, and monthly reporting Data-residency and control posture reviews Private AI governance, RAG indexing, and model lifecycle support

Service tiers

Scale the operating model to the customer's control requirements.

Essential OperationsPilots and smaller environments

Core monitoring, patching, backup checks, support, and monthly cost/reporting baseline.

Governed OperationsPublic-sector and regulated organizations

Adds access review, evidence reporting, cost governance sessions, and AI review.

Dedicated Control PlaneHigh-sensitivity customers

Dedicated operating model, stricter change windows, advanced reporting, and custom runbooks.

Next step

Operate the environment with evidence.

DCS Managed Services makes the post-migration environment practical for customers that want more control without building a full open-source platform operations team from scratch.